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Terms & Conditions

Terms & Conditions

1. Acceptance of the Terms

These Terms and Conditions ("Terms") govern your use of our platform (the "Platform" or "Site"), including all games, services, and content provided by us. By accessing, registering for an account, or using any part of the Platform, you agree to be bound by these Terms.

2. Eligibility Requirements

To use the Platform, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Not be a resident of restricted countries or territories (see Section 8 below)
  • Comply with all applicable laws and regulations
  • Provide accurate information when creating an account

3. Geographic Restrictions

The Platform is available to users from most countries, but some jurisdictions are prohibited due to licensing restrictions or regulatory requirements. Restricted countries include:

  • The United States of America (and its territories)
  • The United Kingdom and Northern Ireland
  • Countries subject to international sanctions or embargos

Please check the list of restricted countries for up-to-date information.

4. Account Registration Rules

To create an account, you must provide valid personal and contact details. You are responsible for maintaining accurate information in your profile and promptly updating it when necessary.

5. One-Account-per-User Policies

You may only have one active account on the Platform at any given time. We reserve the right to restrict or close multiple accounts linked to a single user.

6. Identity Verification and KYC

As part of our anti-money laundering (AML) and know-your-customer (KYC) policies, we require identity verification for users who deposit funds, request withdrawals, or participate in certain promotions. This may involve providing documentation such as ID, proof of address, and utility bills.

7. Account Security Responsibilities

You are responsible for maintaining the security of your account credentials, including:

  • Keeping login information confidential
  • Not sharing passwords with third parties
  • Regularly updating password requirements (e.g., changing characters, adding uppercase/lowercase)

8. Restricted Behavior and Prohibited Activities

We reserve the right to restrict or close accounts engaging in any prohibited activities, including but not limited to:

  • Multi-accounting
  • Bonus abuse or manipulation
  • Use of bots, robots, or third-party tools for gameplay or other purposes

9. Bonus and Promotion Rules

Bonuses and promotions are subject to specific terms and conditions, which will be made available with each offer. Key points include:

  • Minimum deposit requirements
  • Wagering requirements (including games played, stakes applied)
  • Expiration dates
  • Maximum cashout limits

Please review the terms for individual bonuses or consult our Customer Support team if unsure.

10. Wagering and Gameplay Conditions

All wagers placed on the Platform are final and irrevocable. We reserve the right to void any bet at any time, including but not limited to:

  • In cases of suspected fraud
  • Technical difficulties (e.g., server crashes)
  • Betting patterns considered suspicious or abusive

11. Bonus Abuse Prevention

We employ various measures to prevent bonus abuse, which includes monitoring user behavior and adjusting promotional offers accordingly.

12. Deposits and Withdrawals

Please note that deposits can be made using a variety of payment methods listed on the Platform. Withdrawing funds is subject to specific conditions (e.g., verification requirements) as set out in our withdrawal policy section or by contacting Customer Support.

13. Verification Before Withdrawals

We reserve the right to request additional documentation before processing withdrawals, including but not limited to:

  • Proof of identity
  • Utility bills
  • Bank statements

Please allow adequate time for review and approval processes to be completed.

14. Processing and Review Procedures

All withdrawal requests are subject to review by our dedicated support team to ensure compliance with applicable policies, laws, and regulations. This process may take up to 7 business days (Monday-Friday) from the date of request submission.

15. Responsible Gambling Expectations

We encourage users to gamble responsibly and within their means. The Platform features a variety of tools designed to assist responsible gaming practices:

  • Deposit limits
  • Loss limits
  • Time-out options (temporary suspension)
  • Self-exclusion (permanent closure)

Please consult our Customer Support team for more information.

16. Technical Interruptions or Voided Gameplay

We will not be liable for any loss, damage, or inconvenience resulting from technical issues, server crashes, or voided gameplay.

17. Suspension or Closure of Accounts

The Platform reserves the right to suspend or close an account at its discretion, which may occur if:

  • A user breaches these Terms
  • We suspect fraudulent activity or bonus abuse
  • Technical difficulties necessitate closure for a period

Please consult our Customer Support team for more information.

18. Intellectual Property and Platform Ownership

The Platform is owned by Cash 3 Lottery (the "Operator"). All intellectual property rights, including but not limited to trademarks, logos, design, and software, are the exclusive property of the Operator or its licensors.

19. Limitation of Liability

In no event will we be liable for any incidental, consequential, indirect, special, punitive, or other damages (whether in contract, tort, statute, equity, or otherwise) arising out of:

  • Losses due to technical difficulties
  • Misuse or unauthorized access by users
  • Delayed withdrawals or payment issues

Please review applicable jurisdiction-specific laws and regulations for further limitations.

20. Modification of Terms

We reserve the right to modify these Terms at any time without prior notice, which may include changes in:

  • Platform functionality
  • Game availability
  • Payment methods
  • Deposit/withdrawal limits
  • Promotion terms

Please check this page regularly for updates or contact our Customer Support team.

21. Contact and Support

Our dedicated support team is available 24 hours a day via live chat, email ticketing system, phone support or via our in-client messaging system. Please note that technical assistance may be unavailable during scheduled maintenance periods or server outages.

22. Applicable Licensing and Regulatory Oversight

The Platform is operated under the applicable jurisdiction-specific gaming laws and regulations of Curaçao (where licensed by Master License number). Our services are subject to periodic reviews by regulatory bodies as part of their standard operations, but we cannot guarantee that such actions will not result in any changes or updates being made. Please consult our Customer Support team for more information.

23. Final Provisions

By accessing the Platform and using its services, you confirm your agreement with these Terms and Conditions without modification. If you do not agree to any of the above terms, please discontinue use immediately.